Razer is investigating a data breach that could affect everything from its user database to its sources, while it says it wants all users to reset their passwords, according to a July 9 report.
Razer released more information on July 11, acknowledging that the hack affected Razer Gold.
“We were notified of a potential scam on July 9, 2023 involving Razer Gold,” a Razer spokesperson said in an email. “After learning about the breach, the team thoroughly reviewed all Razer websites and has taken all necessary measures to protect our platforms. Razer is still in the midst of an investigation, and we are committed to ensuring the digital security and safety of all our customers. Once the investigation is complete, Razer expects to submit this matter to competent authorities.”
On July 9, the user began selling what it said was access to “database, source code, encryption key, etc.” FalconFeedsio security researchers report via Twitter. Razer responded, saying the company was “notified of the potential breach and is investigating.”
According to Computer Restwhich also dug into the matter, the footage shows that the hack may include user email addresses, anti-cheat codes, Razer Gold balance, and more.
It is unclear whether the hacker actually got the chance that the hacker’s claims are valid. However, Bleeping Computer reported that it has been confirmed that the operating system is being repaired and that users are being asked to change their passwords. Razer doesn’t seem to have posted any messages within its support forums, nor has it commented on its social media accounts. Company representatives did not respond to PCWorld’s request for comment by press time.
If you’re having trouble accessing your Razer account and are being asked to change your password, there’s a possible reason why.
This article was updated on July 11 with new information.